When hiring a moving company, you need complete confidence that your belongings will be handled with care and professionalism. With many removalists to choose from, selecting the right one is essential to ensuring a smooth, stress-free move.
A reputable moving company should offer transparent pricing, trained professionals, proper insurance, and industry accreditation. This guide will help you identify the key factors to consider when choosing a reliable and trustworthy removalist.
1. Free, No-Obligation Moving Quote
A reputable moving company will visit your home to assess the volume of your relocation before providing a detailed, accurate quote. This pre-move consultation ensures:
• No unexpected costs or hidden fees.
• A clear plan for moving day to avoid delays.
• Accurate pricing based on furniture size, access points, and special handling requirements.
If a company refuses to offer a free, no-obligation quote, it may be a red flag that they are not operating transparently.
2. Trained & Experienced Removalists
The experience and training of removalists play a crucial role in protecting your furniture and belongings. A professional moving company should:
• Provide regular training for staff to ensure safe handling techniques.
• Have experience moving fragile, heavy, and high-value items.
•Use specialized equipment to prevent damage.
Hiring an untrained or inexperienced team increases the risk of property damage and personal injury during the move.
3. Insurance for Moving & Storage
A reliable removalist will offer insurance options for added protection. Transit and storage insurance provides financial security in case of accidental damage or unforeseen incidents.
Companies that do not provide insurance options may not have confidence in their ability to safely transport and store your items. Always check the insurance policies available before committing to a moving company.
4. Multiple Payment Options
A legitimate removal company will accept various payment methods, including:
• Credit/Debit Cards
• Bank Transfers
• EFTPOS
If a moving company only accepts cash, this could indicate unauthorized operations without proper licensing or legal compliance.
5. AFRA Accreditation & Industry Compliance
A reputable moving company should be licensed and accredited by the Australian Furniture Removers Association (AFRA). AFRA accreditation ensures:
• Compliance with industry standards and regulations.
• Strict occupational health and safety policies.
• Quality assurance in packing, storage, and transport procedures.
AFRA accreditation is a key indicator of a professional and trustworthy removalist.
6. Workers’ Compensation & Public Liability Insurance
A responsible removal company will prioritize employee safety and customer protection by having:
•Workers’ Compensation Insurance – Covers employees in case of workplace injuries.
•Public Liability Insurance – Protects customers from financial loss due to property damage or personal injury caused by the moving company.
A company without Public Liability Insurance may leave customers responsible for any accidents occurring during the move.
Choosing the Right Removalist for a Stress-Free Move
Selecting a reputable moving company ensures that your relocation is efficient, secure, and worry-free. Before booking a removalist, check for:
✔ Free, no-obligation quotes with an in-home assessment.
✔ Trained and experienced staff with industry expertise.
✔ Insurance options for transit and storage protection.
✔ Multiple payment methods for flexibility.
✔ AFRA accreditation for quality assurance.
✔ Workers’ compensation and public liability coverage.
For a trusted moving experience, Dawson Moving & Storage meets all these standards, offering reliable relocation services across Australia.
Call 1800 DAWSON today for a free quote.
“The whole Dawson team were excellent. Mieke started the process and we felt extremely comfortable with our initial discussions. The warehouse team were helpful and always prepared to help with packaging materials and advice as required.”
